Thursday, January 29, 2015

eBay & Aquarium stuff

If you didn't know this already, you can buy a ton of various aquarium knick knacks (for CHEAP!) on eBay.

But also, if you didn't know this already, most of the stuff on eBay is crap. With aquarium plants, supplies, decorations etc, it's a complete hit or miss in my experience.

It doesn't matter if the seller is rated 98-99%. It doesn't matter if they have almost 5 stars on everything. You could still end up with a piece of $hit you waited a full month to arrive only to discover it's broken, the wrong size, or sometimes, it never even shows up at all.

(Amazon is way better. 4-8 days shipping and easy returns.)

But if you want to experiment with buying stuff off eBay, follow these guidelines:

1. Ask the seller ANY and ALL questions you may have BEFORE you bid.

2. Read the item description VERY CAREFULLY. Twice. Note the color, size, dimensions, condition etc. Do NOT rely on the photos, they are often completely misleading.

3. Try to find other buyers who bought the same item and see what they had to say under the seller's reviews.

4. Limit yourself to buying only things that are priced so low you wouldn't even miss the few dollars you lost if the item is a disappointment or never shows up.

5. If you are unsatisfied with the product, most sellers with high ratings 98-99% will give you a partial or full refund if you message them. They don't want to ruin their reputation and lose out on potential customers should you leave them a horrible review. I have gotten full refunds on lots of things that never arrived or arrived broken. They always SAY in the ad that you have to return the item to get the refund but most items under $10 they will give you a refund without you mailing the defective item back. Just take some photos of it and describe the problem.

---Now let's take a look at a few examples from my personal experience---

BURNS.

1. Worst Purchase Ever: 48"-60" LED light bar from T-MOTORSPORTS STORE
Worst purchase I ever made on eBay

After all the shipping and import charges, this NO NAME light bar cost me $110. Why in the world I thought this option was cheaper than buying a light bar from my local fish store was beyond me. The store identified itself as an US store but it was run by Asians who had no clue about anything related to the product.

The light bar arrived 2 weeks or so after I ordered it. Packaged well. I was beyond excited. This was my first expensive LED light purchase. I couldn't wait to put it on top of my 50 gallon tank and watch the aquarium brighten up significantly.

I hurriedly tore apart the packaging material, plugged it in and flipped the switch...only a few blue lights turned on. Night mode. But what about the promised Daylight Mode? I toggled the switch between daylight and night mode. Nothing.

So I emailed the seller asking how to turn on daylight mode? Or was the adapter broken? They replied that they had no clue. They would refund me $10 because the package never had an instruction booklet. $10? When the light wouldn't even work?

I angrily replied that the switch was broken or the adapter was broken. Either way, I would need way more than a $10 refund. I told them I wanted to ship it back to them and get the full refund.

Their reply: $20 refund so I could buy a new adapter/powersupply. $20?

So I thought I could probably order a power supply off eBay (haha) and try that. I looked up the specifications of the power supply that came with the led light and bought another one off ebay for $10. That came in a couple weeks. And la-di-da. Did not work.

I frantically dug through my misc cables bin and found an old, old laptop adapter/power supply and plugged that in. The lights turned on. Barely. All 177 LEDs emitted about as much light as a 10watt incandescent bulb. Yes, it was THAT bad. In the photos the lights looked super bright. It promised 2300 lumens. But did not deliver.

I filed an official complaint through PayPal and after almost 2 months of back and forth struggle, got a refund of $60.

Worst experience ever. To anyone who has EVER considered buying a cheap Chinese knock off, no name brand LED light bar online- DON'T DO IT. Save yourself the headache and buy yourself a proper name brand one. I'll discuss a few options I use myself in a later post.


2.  LED Clip on light

Just goes to show you, I never learn.


So obviously I wasn't burned bad enough the first time. I thought I would take a chance and buy another LED light off eBay. This one was only $12.60, free shipping. I wanted to clip it over my 2.5 gallon fish tank. I bought the 48LED version with white and blue lights. Arrived in a few weeks. Again, I was excited. Again, it did not deliver. At least it WORKED. But it was very, very dim. I contacted the seller and explained how dissatisfied I was with the product. They had claimed it was "high bright" but it was just another cheaply made LED product.

At least this time they refunded me the full price. And let me keep the light. I only had to send about 5 complaint emails. To 5 separate customer service reps.

Lesson: DON'T BUY LED LIGHTS OFF EBAY.

3.  LED Submersible Aquarium Light



Cost me $10. And worked reasonably well. Not super bright, as described, but better than that stupid clip on light. I bought this way back when and never used it very long though (~1 week) because I sold the fish tank I was using along with this light. Didn't look very sleek though- it's only bright enough for maybe a 5 gallon tank but if you put it inside the tank it sticks out like a sore thumb because it's so big and tube-y.

4. Aquatic Magic Live Aquarium Plants from Malaysia


You type in "live aquarium plants" in the Canadian eBay store and AquaticMagic listings bombard the first hundred or so spots. In fact, their listings (which use keywords completely unrelated to plants in order to grab more views) are spam. I have purchased a great number of plants from this seller and most of them were dead or half dead upon arrival. It usually takes 1-1.5 MONTHS to arrive and even if the plant isn't dead, it fails to thrive in my aquariums.

I have ordered various crypts, swordplants, marimo balls, anubias...tons of different plants...because the prices are so goddamn cheap. But you get what you pay for. Each order they've always had to refund me on some plants because they were dead on arrival. The other plants never really grow new leaves and end up dying because they can't adjust to being in these water parameters or whatever else reason.

So I don't recommend this seller at all. Their customer service is pretty efficient though.

5. $5 Aquarium Driftwood


Honestly, what did I expect to get for a $5 (free shipping) piece of wood? This is an example of a time I didn't read the description carefully. I saw the photo, looked pretty good. Only $5. Why not? What arrived was a tiny twig. Not even a nice log. Just a skinny branch. Haha. What a joke. If I wanted a skinny little twig I could've gotten that in my backyard. They did give me a refund though.



GOOD EBAY BUYS

1. PLANT PACKAGE FROM POLAND

Seller: Wik5858 Best Aquarium Plants

I bought the 80 stems (10 species) plant package from this seller in August. It arrived within 1.5 weeks, packaged well. Plants were healthy and after I planted them in my tank, they started growing rapidly within 2 weeks. Amazing deal too. To buy 10 foreground plant species at my local fish store would cost me more than $100 + tax. I paid $20 (free shipping). Awesome!

2. Shrimp Food & Supplements

Seller: Santaieric has good shrimp keeping stuff

Really fast shipping. I bought shrimp pellets and tourmaline mineral balls from this seller for a few dollars and the quality is really good. My shrimp go nuts for these pellets that don't break down for a long, long time, thus reducing water pollution from rotting leftovers.


3. Miscellaneous equipment

If you don't mind waiting up to a month for these items (and sometimes (~5% of the time) having it never show up at all) you can get some good cheap miscellaneous aquarium supplies on eBay. I have had success buying the following:


  • Breeder nets $2.82
  • Magnetic algae scraper $6
  • Aquascaping tweezers $3
  • Catappa Almond Leaves $5
  • Fish Food
  • Thermometers



In conclusion, it's ultimately up to you. If you want to save money and give eBay products a try, go for it. But in my personal experience, it's a waste of time, energy and money. A few gems. But mostly duds.

Cheers,
Chesmok







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